How do I place an order? expand_more
Add what you want to your cart and check out, or tap "Buy Now" on a single product to order it on its own. Either way you give only your name, phone number and delivery address — the products, prices and SKUs are attached automatically. We then call you to confirm stock and delivery. There is no account and no online payment: you pay the courier when your order arrives.
Do you deliver across Sri Lanka? expand_more
Yes. DreamTek Electronics delivers to every district in Sri Lanka — from Colombo to outstation towns. We confirm the timeframe when we call you back, before you commit.
How much is delivery? expand_more
A flat LKR 450 anywhere in Sri Lanka, charged once per order rather than per item — so a cart holding four products still pays LKR 450. The charge is added to your total in the cart and at checkout before you confirm, and the courier collects products plus delivery together in cash.
How long does delivery take? expand_more
We dispatch most orders within 1–2 business days. Colombo and the suburbs usually arrive in 1–3 days; outstation deliveries take about 2–5 days. Once your order ships, we share the tracking details by phone or SMS.
What payment methods do you accept? expand_more
Cash on Delivery in most areas, bank transfer, and 3-payment installments with KOKO. Pay when your order arrives or transfer in advance — whichever you prefer. Cash on delivery and bank transfer cost our listed price; a KOKO plan adds 12%. We share the details when confirming your order.
Can I pay in installments with KOKO? expand_more
Yes. KOKO splits your purchase into 3 payments over 60 days, and charges you no interest on those payments. The KOKO plan does carry a 12% fee, so a KOKO order totals 12% above our cash price — every product page shows the per-installment amount with that fee already included, so you know exactly what you'll pay. Paying cash on delivery or by bank transfer costs the listed price. Just write "KOKO" in the note field when you place your order and we'll set the schedule up on the confirmation call.
Are your products genuine? expand_more
Absolutely. Every product we sell is 100% authentic and brand new, supplied with the applicable manufacturer or seller warranty.
Is there a warranty? expand_more
Most products include a warranty ranging from 3 months to several years depending on the brand and item. The exact warranty is listed on each product page under Technical Specifications. See our Warranty & Returns policy for what's covered.
Are the prices in Sri Lankan Rupees? expand_more
Yes, all prices are shown in Sri Lankan Rupees (LKR). Many items are discounted below the recommended retail price — look for the "Save %" badge.
Can I exchange or return an item? expand_more
Faulty, dead-on-arrival or incorrect items can be replaced — just call us within 7 days of delivery and send a photo of the issue. We don't offer change-of-mind returns, so use the note field at checkout to ask anything before you order. Full details are on our Warranty & Returns page.
Where are you located? expand_more
We're based in Weligampitiya, Ja-Ela, Sri Lanka. Orders are placed on this site and delivered island-wide, but you're welcome to reach us by phone at +94 76 916 9297.
Still have a question? see how ordering works or check our contact details.